When creating a new Security or Distribution group the entry will only be propagated to the Outlook Offline Address Book (OAB) at the operating system or application default sync times Exchange regenerates the OAB – default generation schedule: 24 hours Outlook downloads the OAB – default update schedule: 24 hours So in a worse case it can take up to 48 hours before a user can see a new group in their address book To Force […]
Category: Outlook
Deleted Delegates Still Receive Meeting Invites for Other Mailbox Users
A bug in Outlook causes a delegate who has been removed from a shared Calendar to continue to receive Calendar notifications – even though he does not appear on the delegate list or in any Rules & Alerts. This is because the rule in invisible – so you cannot see it in Outlook. Resolution Note that this deletes all delegates so you will need to add them again. Also note that some say you can […]
Outlook – To create a signature without the logo showing as an attachment
Problem When adding a logo to a signature, the recipient sees your email as though it has an attachment. Solution The logo needs to be added in a GIF form so that the signature is shown without being an attachment Part 1: Convert Image to Gif Note the image must be a GIF file for this to work correctly. You can convert a jpeg or png file to gif file by using ‘Paint’ application […]
E-Mails Not Showing Images
Ever come across a situation where you have downloaded an e-mail, such as a Newsletter, and the images don’t appear. Instead you get plain boxes with red crosses in them. You have turned on the option in Outlook to automatically download these images and yet they still don’t appear. This is usually due to you “Temporary Internet Files” area filling up. The “Temporary Internet Files” area has a restricted size allocation and can reach it’s limit. […]
How to Delete Temporary Outlook Files
Problem When the Outlook Temp folder if full, PDF attachments in Outlook fail to open and throw up an error “It is not possible to create a file, verify permissions” Solution Outlook saves PDF attachments in the Outlook temp folder which has a maximum file size. Once in is full Outlook PDF attachments will not open To delete the files Press Windows-E to launch File Explorer Paste in the empty part of the browser […]
How To Obtain Your E-Mail If Sealion’s E-Mail Server Is Down
This Technote will display a method of accessing your e-mails if for some reason our E-Mail server is unreachable. Just for background knowledge all of our e-mails come into Sealion Shipping via a company called ‘Mimecast’ and Mimecast give us the capability of accessing our e-mail directly from their servers. Accessing E-Mails Through The Mimecast Tab In Outlook In Outlook you will find a Tab called Mimecast. Once opened you will see an option for your […]
Outlook System Administrator – undeliverable [0x80040401-0x80040401-0x0003ee
Problem On occasion users get an NDR on sending an email From: System Administrator Subject: Undeliverable: Email subject The following recipient(s) cannot be reached: Email Recipient on 09/03/2017 15:24 This message could not be sent. Try sending the message again later, or contact your network administrator. Unknown Error. Error is [0x80040401-0x80040401-0x0003ee]. Resolution There is no resolution! This is a known fault that relates to having a BES5 server in an Exchange 2013 environment […]