In some situations we have found that users who are dialling in to the company via a VPN tunnel from home and have a BT Router, lose the ability  to resolve DNS shortname whilst the IP address and FQDN still work. This has been because of a feature that BT offer called “BT Web Address help”. What this does is if the internet has a problem finding the dns suffix of a system address the […]

In some cases its been known to happen where Net Extender can’t  completely uninstall due to corruption. In these cases it is not seen in Add/remove programs but if you try to install you get an error that you need to uninstall the old version. Here are directions on how to do that. Directions to uninstall Net Extender on Windows 7 if the install is corrupted: 1. Reboot the PC (to release any locks) 2. […]