There are a number of processes to remove an extension from the Mitel system: Remove from paging groups Remove from pickup groups Remove from ring groups Remove the DDI number Remove line key assignments Remove the user configuration Remove from Paging Groups: Go to Page Group Assignment form Select the necessary page group in the top pane Select “Go To:” “Number” Type the extension number into the “Value:” box Click “Go” Click “Delete Member” and […]
Category: Mitel
Programming the Keys on a Mitel Phone
The keys on a Mitel phone are all programmable. They are initially set to a default. Below is the instruction for mapping a custom key on a Mitel 5312 phone though the same principal is the same for all Mitel / Inter-Tel phones. Just select the correct model when setting up a Keymap. Note that this procedure is done on the Mitel server in the System Administration manager Here is the default map for […]
Setting Up a Remote (Teleworker) User on Mitel Server
Key Points Setup User under Phones (in Local) You will need the phone’s MAC address or you can check the box to use PIN registration Under Phone (in Local) familiarise yourself with the Ext # format of Remote Phones (1290 etc) When setting up a phone in Phone Manager all is default except NAT settings The below is for a Mitel 5312 IP Phone though it is a similar setup for any IP phone […]
To Setup InterTel 8622 IP Phone as an Internal & External Extension
NB: Plug into outside network cable Note that on the InterTel 8622 phone there is a set of programmable buttons on right. The top two are MUTE (on left) and FWD (on right) The bottom two are TRANSFER (on the left) and OUTGOING (on the right) To switch phone mode to SIP (unusual) press number keys 1&2 when plugging into power To switch phone to Inter-Tel (correct) press number keys 5&6 when […]
To Setup Mitel IP Phone in Brasil Rio Office
NB: When entering numbers use star (*) to get a back space (delete) Use # to get a dot Plug phone into network cable that is on the outside of the firewall as the initial configuration requires the phone to connect to the SBN Mitel switch Hold down < > keys together until the display says “View Network Parameters” or “NETWORK PARAMETERS?” Yes * Press # four times to get to “Modify Static […]
Mitel – Setting Up a Hunt Group
Hunt Groups are found under System, Devices & Feature Codes. You will see Hunt Groups under Local and Remote sites Click on Local and you will see in RHS window all existing Hunt Groups (the hunt group ID is created by the system in a range that is different from the phone extension range) Hunt Groups are bunch of extensions that will ring for 15 seconds one after the other. They can comprise a number […]
Setting Up a Mitel 5312 IP Phone in the Office for Home Use
NB: When entering numbers * = back space Amended to reflect DAISY IP range Plug into outside network cable Hold down < > keys together and plug in until it says “NETWORK PARAMETERS?” Yes * Press # three times to get to “Static IPV4?” Yes * “View IPv4 PARAMS?” No # “Modify IPv4 PARAMS?” Yes * “Modify Static IPv4” Use scroll down press > one time Phone IP Address: 195#224#2#46 Press > Default Gateway IP: […]
How To Setup An IP Phone On Mitel 5000 System
Logon to GBIT01 Open up the Mitel System Administration System Connection. Choose Farnham and click the icon. Once Mitel DB Programming has launched. Favourites Local user Go to the bottom of the list. Right click on the pane and choose “Create 86xx” In the dialog box that opens up enter the next IP phone number. They start with 133X Number of extensions is 1. Right click the MAC address it has there and enter […]
Add Users To A Pickup Group On The Mitel Phone System
Add the user to the appropriate Hunt Group under , Favourite, Hunt Groups. From View choose ‘On-Line Monitor’. This will give more options in the users phone setup. Find the users phone by scrolling down in the left hand pane until you find their number. Click the cross beside the number and you will see ‘Speed Dial Numbers’. Click this. In the right pane look for line 10. Beside it you need to type […]