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Category: Blackberry

How To Add An ActiveSync Account To A Blackberry 5 Device

There is a way to add an ActiveSync account to a Blackberry 5 device. There are a couple of things that need to be in place before we can do this. Firstly is the sim setup to handle Blackberry Data? Secondly is the E-Mail Setup Application at version 7.11.0525.0810 or above. Lets assume that the E-Mail Setup Application is older that the version required. On the device goto the webpage http://<carrier>.blackberry.com/rest/EmailClient/ (In our case the […]

How to add a Microsoft Exchange ActiveSync email account on the BlackBerry 10 smartphone

Environment BlackBerry 10 OS   Overview To integrate a Microsoft Exchange ActiveSync account on a BlackBerry 10 smartphone, complete the following steps: On the home screen, swipe down from the top bezel and selectSettings. SelectAccounts > Add Account > Email, Calendar and Contacts Enter the email address in theEmail Address field and click Next. Enter the account password on next screen and clickNext. The BlackBerry smartphone autodiscover client will attempt to use the autodiscover service of the Microsoft Exchange […]

Blackberry Not Sending or Receiving E-Mails

Firstly check to see if there are any errors. Options Security Firewall Take a look at the bottom for errors. If needed remove the services books. Options Device Advanced System Settings Service Book Delete (Desktop [CMIME]) Resend the services books. Log onto the Blackberry web console. Find user. Resend Service Books To A Device Remove the battery and sim card for 30 seconds. Replace them both, check the service books are back and then test […]

When Blackberry does not reconcile with the desktop

To resolve issue: when Blackberry does not reconcile with the desktop. Go to “Message” then click blackberry icon and select “Options” Select “Email Reconciliation” Change Delete on so that “ Mailbox + Handheld “ is showing Exit Save Email Reconciliation Turn Wireless Reconcile to OFF Exit Save continue Select Email Reconciliation Turn Wireless Reconcile to ON Exit Save

Blackberry Tips for Engineers

Don’t expect any emails if you don’t see four Blackberry dots (like logo) near the signal strength bar. This is a sign that BES is enabled at the provider without which emails cannot transmit to and from the device. To check whether emails are being successfully transmitted and received check the logs on the BB server (C:\ programs files (x86)\Research in Motion\logs and the date. The file to check is called SERVERNAME_DISP_01_date. Search for the […]

How to Forward Calls On Your Blackberry 10 Device

Tap the phone icon in the bottom left of the screen. Tap the three dots in the bottom right hand corner of the screen. Tap the Setting option. Tap the Call Forwarding Option. Wait a few seconds for the phone to gather it’s information and then turn on the option to call forward by tapping the grey space beside the circle at the far right of the line that states ‘Forward All Calls’. The tap […]