Cannot install Sage Payroll 50 on a PC that previously had the same Sage application installed. During installation process user gets to a screen “Select Previous Installation“: The “Previous Installation” list, however, is empty and setup doesn’t allow to proceed any further or skip this step. The problem is that there are leftover ‘Payroll.ini’ files from the previous uninstall. They will need to be manually deleted and can be found in either C:\Windows or C:\ProgramData\Sage\Payroll. Once delete the […]
Author: TNGardiner
CTSchedule_ocs Problem In OCS
When trying to use Explorer in OCS the following screen pops up. This is because a new ActiveX component was included in this version of OCS. So to get around this we need to register the component with Administrator rights. This sometimes doesn’t work so we need to open the program as an Administrator. This is done by right clicking on the desktop icon and choosing ‘Properties’. Then click the ‘Compatibility’ tab. At the bottom […]
E-Mails Not Showing Images
Ever come across a situation where you have downloaded an e-mail, such as a Newsletter, and the images don’t appear. Instead you get plain boxes with red crosses in them. You have turned on the option in Outlook to automatically download these images and yet they still don’t appear. This is usually due to you “Temporary Internet Files” area filling up. The “Temporary Internet Files” area has a restricted size allocation and can reach it’s limit. […]
McAfee Force Uninstall Mcafee Agent
Problem After uninstalling McAfee VirusScan Enterprise you may need to uninstall the McAfee Agent. You cannot as it says it is being “managed” Resolution Locate the file frminst.exe (located in C:\program files\McAfee\Agent\x86 (in Windows 7) Open a cmd prompt (elevated) and type cd \ and hit return Drag the file frminst.exe into the command window – and the prompt will look like this C:\”program files\McAfee\Agent\x86\frminst.exe” Type after the speech marks space /forceuninstall as below […]
Fast Startup Issue. (On boot one screen is on but black and the other is off).
The issue is that when the PC is turned on you can see the usual boot screens of rotating dots, but when it’s booted one screen is on but showing as black and the other is off, on dual screen systems. The PC can be rebooted several times and possibly on one occasion it actually gives you a login. This can be due to the fact that the processor of the PC can’t handle the […]
Windows Server 2012 NIC Teaming and Netgear Prosafe switches
I’m used to working with medium-sized datacenters where walls are filled with server blades and SANs and stuff I do not understand. My new job – not so much. On my first visit to the “server room” I found a pair of HP ML 350 G3 (!) servers gathering dust in a corner. In order to support a more advanced CI process and virtualize the few production systems we have, I invested in a HP […]
How To Add An ActiveSync Account To A Blackberry 5 Device
There is a way to add an ActiveSync account to a Blackberry 5 device. There are a couple of things that need to be in place before we can do this. Firstly is the sim setup to handle Blackberry Data? Secondly is the E-Mail Setup Application at version 7.11.0525.0810 or above. Lets assume that the E-Mail Setup Application is older that the version required. On the device goto the webpage http://<carrier>.blackberry.com/rest/EmailClient/ (In our case the […]
C2C ArchiveOne – Setting up a Policy for a New Twelve Month Repository
There are always four policies running on the C2C ArchiveOne server. These policies archive emails from Brasil and the UK offices that are over nine months old. The policy will continue to run for a maximum of two years until the older is manually stopped. This usually happens when next year’s policy is kicked off. The policy is set to archive emails that are later than the previous year (31st December) older than nine months […]
Windows Time Server Commands
Force synchronizing the time asap w32tm /resync /nowait Check NTP configuration w32tm /query /configuration Display time source – all DCs w32tm /monitor Display time source w32tm /query /source Display list of all configured NTP servers and their status w32tm /query /peers Display time service status i.e whether it is getting time from local cmso clock/external NTP server w32tm /query /status Force domain computers to synchronise the time with the DC (use elevated command) w32tm /config […]
C2C Error – Duplicate Entries in Repository Config File
Problem Daily System Health Reports are failing due to checks on a config file in the repository temp disk space reporting there are duplicate entries in the repository’s config file “Duplicate entries were found in the repository config file. These need to be removed” Resolution This is a known issue and can be resolved by opening the config file for the repository year mentioned (ie Year_2017.c2c) in the following directory on the C2C server […]