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Intel Servers – Retrieving Server Log Files

 

In the event there are server issues on the vessel’s Intel server, you may be required to submit server logs to Intel engineers

 

Installing the Intel® System Information Retrieval Utility

Download the Utility from https://downloadcenter.intel.com/download/26991/System-Information-Retrieval-Utility-SysInfo-?v=t

Format a USB drive as FAT32 and create a folder sysinfo

Extract the files to your hard drive and copy the files in the folder UEFI into the sysinfo folder of the USB

On the server change the boot order to UEFI/EFI boot

Stick in the USB and restart the server

When the EFI prompt appears type fs0:

Then at the fs0: prompt type cd sysinfo  – to change the directory from root to sysinfo

Then type sysinfo.efi

The logs are saved in the folder on the USB – System logs

 

HELP https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/Intel_SYSINFO_UserGuide.pdf