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Add Users To A Pickup Group On The Mitel Phone System

 

  1. Add the user to the appropriate Hunt Group under , Favourite, Hunt Groups.
  2. From View choose ‘On-Line Monitor’. This will give more options in the users phone setup.
  3. Find the users phone by scrolling down in the left hand pane until you find their number.
  4. Click the cross beside the number and you will see ‘Speed Dial Numbers’. Click this.
  5. In the right pane look for line 10.
  6. Beside it you need to type in 4 (for the option to make this button a pick up button. Then the number for the group. For example if the group is 1010 then you should see ’10 41010’ on that line.