{"id":1609,"date":"2018-11-15T12:19:37","date_gmt":"2018-11-15T12:19:37","guid":{"rendered":"http:\/\/help.sealionshipping.co.uk\/?p=1609"},"modified":"2018-11-15T12:19:37","modified_gmt":"2018-11-15T12:19:37","slug":"mitel-remove-an-extension","status":"publish","type":"post","link":"http:\/\/gardiner.tech\/bluebook\/blog\/2018\/11\/15\/mitel-remove-an-extension\/","title":{"rendered":"Mitel &#8211; Remove an Extension"},"content":{"rendered":"<div class=\"ExternalClassB5A7DE3D6A464F628F6A77AE63F0CE15\">There are a number of processes to remove an extension from the Mitel system:<\/div>\n<div class=\"ExternalClassB5A7DE3D6A464F628F6A77AE63F0CE15\">\n<ol>\n<li>Remove from paging groups<\/li>\n<li>Remove from pickup groups<\/li>\n<li>Remove from ring groups<\/li>\n<li>Remove the DDI number<\/li>\n<li>Remove line key assignments<\/li>\n<li>Remove the user configuration<\/li>\n<\/ol>\n<\/div>\n<div><strong>Remove from Paging Groups:<\/strong><\/div>\n<ol>\n<li>Go to Page Group Assignment form<\/li>\n<li>Select the necessary page group in the top pane<\/li>\n<li>Select &#8220;Go To:&#8221; &#8220;Number&#8221;<\/li>\n<li>Type the extension number into the &#8220;Value:&#8221; box<\/li>\n<li>Click &#8220;Go&#8221;<\/li>\n<li>Click &#8220;Delete Member&#8221; and confirm the next two prompts<\/li>\n<\/ol>\n<div><strong>Remove from Pickup Groups:<\/strong><\/div>\n<ol>\n<li>Go to\u00a0Pickup Group Assignment form<\/li>\n<li>Select the necessary pickup group in the top pane<\/li>\n<li>Find and highlight the number in the group (bottom pane)<\/li>\n<li>Click &#8220;Delete Member&#8221; and confirm when prompted<\/li>\n<li>Repeat steps 2-4 for each\u00a0pickup group that the extension belongs to<\/li>\n<\/ol>\n<div><strong>Remove from\u00a0Ring Groups:<\/strong><\/div>\n<ol>\n<li>Go to\u00a0Ring Group Assignment form<\/li>\n<li>Select the necessary pickup group in the top pane<\/li>\n<li>Find and highlight the number in the group (bottom pane)<\/li>\n<li>Click &#8220;Delete Member&#8221; and confirm when prompted<\/li>\n<li>Repeat steps 2-4 for each ring group that the extension belongs to<\/li>\n<\/ol>\n<div><strong>Remove the Speed Call (DDI) Number:<\/strong><\/div>\n<ol>\n<li>Go to the System Speed Call Assignment<\/li>\n<li>Select &#8220;Go To:&#8221; &#8220;Actual Number&#8221;<\/li>\n<li>Type the extension number into the &#8220;Value:&#8221; box<\/li>\n<li>Click &#8220;Go&#8221;<\/li>\n<li>Click &#8220;Delete&#8221; and confirm when prompted<\/li>\n<\/ol>\n<p><strong>Remove Line Key Assignments:<\/strong><\/p>\n<p>Method 1:<\/p>\n<ol>\n<li>Go to the Multiline Set Key Assignment form<\/li>\n<li>Select extension &#8220;1001&#8221; (or any other extension\u00a0that has no line keys assigned) from the\u00a0middle pane (labelled &#8220;Multiline Set Key Assignment&#8221;)<\/li>\n<li>Click &#8220;Copy Keys&#8221;<\/li>\n<li>Enter the target extension (the one you&#8217;re deleting) into the box labelled &#8220;Copy selected keys to directory number(s):&#8221;<\/li>\n<li>Put a tick into the check box in the title row &#8211; this will copy every key<\/li>\n<li>Click &#8220;Copy&#8221;<\/li>\n<\/ol>\n<p>Method 2:<\/p>\n<ol>\n<li>Go to the Multiline Set Key Assignment form<\/li>\n<li>Select &#8220;Find a Field Named:&#8221; &#8220;Directory Number&#8221;<\/li>\n<li>Type the extension number into the &#8220;That has a value:&#8221; box<\/li>\n<li>\u00a0Click &#8220;Search&#8221;<\/li>\n<li>In the lower pane, click &#8220;Change All Members&#8221;<\/li>\n<li>For each button, delete the contents of any typed fields, set the &#8220;Line Type&#8221; to &#8220;Not Assigned&#8221; and blank the\u00a0&#8220;Ring Type&#8221; field<\/li>\n<li>Click &#8220;Save&#8221;<\/li>\n<\/ol>\n<div><strong>Remove the User Configuration:<\/strong><\/div>\n<ol>\n<li>Go to User Configuration form<\/li>\n<li>Select &#8220;Find a field named:&#8221; &#8220;Number&#8221;<\/li>\n<li>Type the extension number into the &#8220;That has a value:&#8221; box<\/li>\n<li>Click &#8220;Search&#8221;<\/li>\n<li>Click &#8220;Delete&#8221; and confirm when prompted<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/sarapulov.zendesk.com\/hc\/en-us\/articles\/209772933-Mitel-Remove-an-Extension\">https:\/\/sarapulov.zendesk.com\/hc\/en-us\/articles\/209772933-Mitel-Remove-an-Extension<\/a>\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are a number of processes to remove an extension from the Mitel system: Remove from paging groups Remove from pickup groups Remove from ring groups Remove the DDI number Remove line key assignments Remove the user configuration Remove from Paging Groups: Go to Page Group Assignment form Select the necessary page group in the top pane Select &#8220;Go To:&#8221; &#8220;Number&#8221; Type the extension number into the &#8220;Value:&#8221; box Click &#8220;Go&#8221; Click &#8220;Delete Member&#8221; and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[37],"tags":[139,195,233],"_links":{"self":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1609"}],"collection":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/comments?post=1609"}],"version-history":[{"count":0,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1609\/revisions"}],"wp:attachment":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/media?parent=1609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/categories?post=1609"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/tags?post=1609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}