{"id":1395,"date":"2018-02-23T18:54:31","date_gmt":"2018-02-23T18:54:31","guid":{"rendered":"http:\/\/help.sealionshipping.co.uk\/?p=1395"},"modified":"2018-02-23T18:54:31","modified_gmt":"2018-02-23T18:54:31","slug":"intel-servers-retrieving-server-log-files","status":"publish","type":"post","link":"http:\/\/gardiner.tech\/bluebook\/blog\/2018\/02\/23\/intel-servers-retrieving-server-log-files\/","title":{"rendered":"Intel Servers &#8211; Retrieving Server Log Files"},"content":{"rendered":"<p>\t\t\t\t&nbsp;<\/p>\n<p>In the event there are server issues on the vessel&#8217;s Intel server, you may be required to submit server logs to Intel engineers<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Installing the Intel\u00ae System Information Retrieval Utility<\/strong><\/p>\n<p>Download the Utility from<a href=\"https:\/\/downloadcenter.intel.com\/download\/26991\/System-Information-Retrieval-Utility-SysInfo-?v=t\">\u00a0https:\/\/downloadcenter.intel.com\/download\/26991\/System-Information-Retrieval-Utility-SysInfo-?v=t<\/a><\/p>\n<p>Format a USB drive as FAT32 and create a folder sysinfo<\/p>\n<p>Extract the files to your hard drive and copy the files in the folder UEFI into the sysinfo folder of the USB<\/p>\n<p>On the server change the boot order to UEFI\/EFI boot<\/p>\n<p>Stick in the USB and restart the server<\/p>\n<p>When the EFI prompt appears type fs0:<\/p>\n<p>Then at the fs0: prompt type cd sysinfo\u00a0 &#8211; to change the directory from root to sysinfo<\/p>\n<p>Then type sysinfo.efi<\/p>\n<p>The logs are saved in the folder on the USB &#8211; System logs<\/p>\n<p>&nbsp;<\/p>\n<p>HELP\u00a0<a href=\"https:\/\/www.intel.com\/content\/dam\/support\/us\/en\/documents\/server-products\/server-boards\/Intel_SYSINFO_UserGuide.pdf\">https:\/\/www.intel.com\/content\/dam\/support\/us\/en\/documents\/server-products\/server-boards\/Intel_SYSINFO_UserGuide.pdf<\/a>\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; In the event there are server issues on the vessel&#8217;s Intel server, you may be required to submit server logs to Intel engineers &nbsp; Installing the Intel\u00ae System Information Retrieval Utility Download the Utility from\u00a0https:\/\/downloadcenter.intel.com\/download\/26991\/System-Information-Retrieval-Utility-SysInfo-?v=t Format a USB drive as FAT32 and create a folder sysinfo Extract the files to your hard drive and copy the files in the folder UEFI into the sysinfo folder of the USB On the server change the boot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[29],"tags":[125,171,181,239],"_links":{"self":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1395"}],"collection":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/comments?post=1395"}],"version-history":[{"count":0,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1395\/revisions"}],"wp:attachment":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/media?parent=1395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/categories?post=1395"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/tags?post=1395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}