{"id":1179,"date":"2017-06-06T09:05:14","date_gmt":"2017-06-06T09:05:14","guid":{"rendered":"http:\/\/help.sealionshipping.co.uk\/?p=1179"},"modified":"2017-06-06T09:05:14","modified_gmt":"2017-06-06T09:05:14","slug":"how-to-obtain-your-e-mail-if-sealion-email-is-down","status":"publish","type":"post","link":"http:\/\/gardiner.tech\/bluebook\/blog\/2017\/06\/06\/how-to-obtain-your-e-mail-if-sealion-email-is-down\/","title":{"rendered":"How To Obtain Your E-Mail If Sealion’s E-Mail Server Is Down"},"content":{"rendered":"

\t\t\t\tThis Technote will display a method of accessing your e-mails if for some reason\u00a0our E-Mail server is unreachable.<\/p>\n

Just for background knowledge all of our e-mails come into Sealion Shipping via a company called ‘Mimecast’ and Mimecast give us the capability of accessing our e-mail directly from their servers.<\/p>\n

Accessing E-Mails Through The Mimecast Tab In Outlook<\/strong><\/p>\n

In Outlook you will find a Tab called Mimecast.<\/p>\n

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Once opened you will see an option for your ‘Online Inbox’.<\/p>\n

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You need only click this once and a new Mimecast window will open up showing your e-mails. The only thing that won’t be there is your Outlook folder structure; though the e-mails in your folders will be in your Mimecast inbox. One more step and you will be off and running.<\/p>\n

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After the Mimecast window pops up you will need to allow Mimecast to be your temporary e-mail portal and that is done through your Outlook Mimecast tab. So go back to your Outlook and click the ‘Activate Continuity’ button.<\/p>\n

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Once you have activated continuity you can then use the Mimecast window to read and send e-mails as normal.<\/p>\n

 <\/p>\n

Returning To Outlook Once Our E-Mail Server Is Up And Running<\/strong><\/p>\n

To return to Outlook once our e-mail server is running you just need to close down the Mimecast Window and click the ‘Activate Continuity’ button to de-activate continuity. All e-mail activity you have done in the Mimecast window will replicate into your Outlook.<\/p>\n

 <\/p>\n

Accessing E-Mails Through The Mimecast Web Portal<\/strong><\/p>\n

If you are not infront of your PC and thus are not using Outlook, you can access your Mimecast inbox through their portal.<\/p>\n

Right click on the\u00a0following link and choose ‘Open In A New Tab’. This will open up the\u00a0Mimecast website in a new tab.\u00a0https:\/\/www.mimecast.com\/<\/a><\/p>\n

After the webpage has opened you will see the ‘Login’ option in the top right corner.<\/p>\n

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After you click login you will be faced with a number of tabs. What you need is ‘Access To My E-Mail’ tab and click the orange ‘Access To My E-Mail’ button.<\/p>\n

\"\"<\/a><\/p>\n

At the new screen type in your Sealion Shipping e-mail address and click next.<\/p>\n

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Once entered you will then be asked for your password. Leave the centre option as ‘Domain’ and type in your usual network password.<\/p>\n

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 <\/p>\n

Now you are into your e-mails. You will be first see a tab showing your “bounced e-mails”. To change to your Inbox click the envelope icon on the far left and your inbox will appear.<\/p>\n

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 <\/p>\n

From here you can send and receive e-mails without having to ‘Activate Continuity’ as you would have if you had gone through Outlook.<\/p>\n

 <\/p>\n

Closing The Web Portal<\/strong><\/p>\n

Click on your name in the top right hand corner and choose ‘Log Out’.\u00a0All e-mail activity you have done in the Mimecast window will replicate into your Outlook.<\/p>\n

\"\"<\/a>\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"

This Technote will display a method of accessing your e-mails if for some reason\u00a0our E-Mail server is unreachable. Just for background knowledge all of our e-mails come into Sealion Shipping via a company called ‘Mimecast’ and Mimecast give us the capability of accessing our e-mail directly from their servers. Accessing E-Mails Through The Mimecast Tab In Outlook In Outlook you will find a Tab called Mimecast. Once opened you will see an option for your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[79,49],"tags":[],"_links":{"self":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1179"}],"collection":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/comments?post=1179"}],"version-history":[{"count":0,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/posts\/1179\/revisions"}],"wp:attachment":[{"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/media?parent=1179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/categories?post=1179"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/gardiner.tech\/bluebook\/wp-json\/wp\/v2\/tags?post=1179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}